Security and Privacy Practices

At Parts Now!, your right to privacy and data security is a primary concern. That's why, when you visit www.partsnow.com or our Shop Now! site, we help you maintain control over your personal data on the Internet.

In a few areas on our web site we ask you to provide information that will enable us to enhance your site visit, to assist you with technical support issues or to follow up with you after your visit. It is completely optional for you to participate.

For example, we request information from you when you:

• Register your company on www.partsnow.com
• Place an order
• Provide feedback in an online survey
• Participate in a promotional offer
• Request e-mail notification of your order status
• Request e-mail notification of your RMA status
• Subscribe to a newsletter or a mailing list
• Request online technical support

In each of the instances above, we may ask for your name, e-mail address, phone number, address, type of business, size of business, preferences, customer id, as well as other similar personal information that is needed to register or subscribe you to services or offers. If we ever ask for significantly different information we will inform you. In the case of newsletters or mailing lists, you will be able to "unsubscribe" to these mailings at any time.

Parts Now! only uses your personal information for specific purposes

For business customers, the information you provide will be kept confidential and used by us, among other things, to help you quickly find information on www.partsnow.com and alert you to special offers, updated information and other services from Parts Now!. Agents, contractors and suppliers of Parts Now! who have access to your personal information and prospect information are required to keep the information confidential and not use it for any other purpose than to carry out the services they are performing for us. Parts Now! may enhance or merge your information collected at its site with data from third parties for purposes of marketing products or services to you. However, we will never give your information to a third party for purposes of sending unsolicited emails.

You can opt-out of receiving further marketing from Parts Now! at any time.

For our business customers, we will send you our monthly magazine, Service Today, and our monthly specials via electronic and/or paper means and other information about our various products and services we feel may be of interest to you. Only Parts Now! (or agents working on behalf of Parts Now! and under confidentiality agreements) will send you these direct mailings. If you do not want to receive such mailings, simply tell us when you give us your personal information.

Parts Now! will not sell your personal information to any outside organization for its use in marketing without your consent

Information regarding you (such as name, address and phone number) or your order and the products you purchase will not be sold to any outside organization for its use in marketing or solicitation without your consent. Your information may be shared with agents, contractors or suppliers of Parts Now! for the purpose of enhancing your business relationship with Parts Now!.

Parts Now! wants to help you keep your personal information accurate

The online store, Shop Now! at shopnow.partnowllc.com is designed to give you options concerning the privacy of your credit card information, name, address, e-mail and any other information you provide us. Parts Now! is committed to data security with respect to information collected on our site. We offer the industry standard security measures available through your browser called SSL encryption. If at any time you would like to make a purchase, but do not want to provide your credit card information online, you may place an order by contacting the sales department over the telephone. Simply call 1-800-886-6688. It has always been and remains a Parts Now! practice to contact customers in the event of a potential problem with your purchase or any normal business communication regarding your purchase.

Customized Experience

New technologies are emerging on the Internet that help us deliver customized visitor experiences. At Parts Now!, we primarily use "cookies" to help us determine which service and support information is appropriate to your machine and to maintain your shopping experience in our online store. Our use of this technology does not mean that we automatically know any information about you. We might be able to ascertain what type of browser you are using, but beyond that, our use of cookies is designed only to provide you with a better experience when using www.partsnow.com. Parts Now! has no desire or intent to infringe on your privacy while using the www.partsnow.com site. For more information about these new technologies on www.partsnow.com visit our Cookies page.

Third-Party Sites

Please be aware that other web sites that may be accessed through our site may collect personally identifiable information about you. The information and content practices of those third-party web sites linked to www.partsnow.com are not covered by this privacy statement.

You are solely responsible for maintaining the secrecy of your passwords or any account information. Please be careful and responsible whenever you're online. If you post personal information online that is accessible to the public, you may receive unsolicited messages from other parties in return. While we strive to protect your personal information, Parts Now! cannot ensure or warrant the security of any information you transmit to us, and you do so at your own risk.

Security and Privacy Practices Revisions

Parts Now! may at any time revise these Security and Privacy Practices by updating this posting. By using this Site, you agree to be bound by any such revisions and should agree to regularly visit this page to determine the then current Security and Privacy Practices to which you are bound.

Contact Parts Now!

Parts Now! is the sole operator of the Parts Now! and Shop Now! sites. If you would like to contact us for any reason regarding our privacy or security practices, please call, write, or email us at the following address: